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Knowledge · Emergency

Emergency dentist on weekends or evenings. Which Resident location is open.

With acute tooth pain, a knocked-out tooth or a broken crown, quick action is important. Resident Winterthur and Resident Rapperswil-Jona are open seven days and take emergencies directly. On weekdays all six locations are available. For Sunday or late evening emergencies the SSO emergency hotline 0848 88 99 33 is reachable in addition.

Key takeaway

Resident Winterthur and Resident Rapperswil-Jona are open seven days and take emergencies directly. On weekdays all six locations are available until 20:00, on Saturdays also Ermatingen. In an emergency, call the nearest open location immediately rather than waiting for a regular appointment. Outside opening hours, the SSO emergency hotline 0848 88 99 33 is the supplementary contact point.

Written by Dr. Markus Franke 8 May 2026 5 min read

Act immediately in an emergency

With acute tooth pain, a knocked-out tooth after a fall, a broken crown or a swollen cheek every minute counts. Resident offers emergency intake at multiple locations. This overview shows which location is open when and which phone number you can call directly.

Seven-day locations

Resident Winterthur

Bahnhofplatz 5b, 8400 Winterthur

Phone: 052 214 31 51

Opening hours: Monday to Friday 7 to 20, Saturday 9 to 15, Sunday 9 to 12

Available with: general dentistry, implantology, oral surgery, anesthesia and general anesthesia. Directly at Winterthur main station.

Resident Rapperswil-Jona

Bühlstrasse 13, 8645 Rapperswil-Jona

Phone: 055 212 56 91

Opening hours: Monday to Friday 7 to 20, Saturday 9 to 15, Sunday 9 to 12

Available with: general dentistry, implantology, Invisalign, dental hygiene, children’s dentistry. Seven minutes’ walk from Rapperswil station.

Weekday locations (Mon-Fri)

Resident Zurich Bellevue

Stadelhoferstrasse 42, 8001 Zurich

Phone: 043 222 62 52

Opening hours: Monday to Friday 7 to 20

Available with: general dentistry, oral surgery, implantology. Multilingual team.

Resident Küsnacht (Dr. Nord and Colleagues)

Weinmanngasse 10, 8700 Küsnacht

Phone: 044 910 08 20

Opening hours: Monday to Friday 7 to 20

Available with: general dentistry, implantology, sedation.

Resident Ermatingen

Hauptstrasse 114, 8272 Ermatingen

Phone: 071 664 32 64

Opening hours: Monday to Friday 7 to 20, Saturday 9 to 13 (by appointment)

Available with: general dentistry, implantology, sedation. Lake Constance-Untersee region.

Resident Berg

Hauptstrasse 49, 8572 Berg TG

Phone: 071 636 27 00

Opening hours: Monday to Friday 7 to 20

Available with: general dentistry, implantology, sedation (coordinated with Ermatingen).

Emergency choice by weekday and region

Sunday

Open Resident locations: Winterthur (9-12) and Rapperswil-Jona (9-12).

For Zurich city center or Gold Coast region: SSO emergency hotline 0848 88 99 33 is a supplementary contact point.

Saturday

Open locations: Winterthur (9-15), Rapperswil-Jona (9-15), Ermatingen (9-13 by appointment).

Weekday evening after 18

All six Resident locations are open until 20. Choose the location closest to your stay.

Weekday during the day

All six locations are open from 7. Pain emergencies are usually taken on the same day.

Emergency choice by complaint type

Knocked-out tooth

Speed counts. Reinsert within 30 to 60 minutes. Call the nearest open location immediately, do not first wait for an appointment.

For storage: tooth rescue box from pharmacy (often in stock) or cold UHT milk or saliva under the tongue. More in the article Dental accident insurance.

Acute tooth pain with swelling

Often sign of a tooth nerve inflammation or an abscess. Immediately call a location for emergency intake. With very strong swelling with breathing problems or high fever go directly to an emergency room.

Broken crown or bridge

Usually no acute emergency but intake on the next weekday. With exposed pain sensitivity the location may set an emergency provisional.

Root canal pain after several days

During the root canal phase pressure pain can occur. If the pain is new, strong or persists over several days, contact the treating location.

Child with tooth injury

Immediately call the location closest and accepting emergencies. With children the treatment of initial care is particularly time-critical.

Implant complaints

Contact the location where the implant was placed, if possible. With acute problems on the weekend: Winterthur or Rapperswil-Jona. More on implant care in the article on peri-implantitis.

What you should prepare

Before keeping an emergency appointment:

  1. Health insurance card and possibly accident insurance data.
  2. List of medications taken.
  3. Allergies and existing diseases.
  4. With knocked-out tooth: tooth correctly stored (rescue box, milk, saliva).
  5. Inform by phone that you are coming so the team is prepared.

When all Resident locations are closed

If all Resident locations are closed (e.g. Sunday evening after 12), there are supplementary emergency contact points:

  • SSO emergency hotline: 0848 88 99 33 (cantonally organized).
  • University Clinic for Dental Medicine Zurich: emergency consultation with restricted hours.
  • Hospital emergency: with acute swelling with breathing distress or high fever go directly to hospital.

Costs in emergency

Emergency treatments are billed according to SSO tariff. With accidents accident insurance pays (more in the article Dental accident insurance). With disease-related pain the patient pays themselves, possibly pro rata the dental supplementary insurance. More in the article Supplementary insurance for teeth.

Phone numbers at a glance

LocationPhone7 days
Winterthur052 214 31 51yes
Rapperswil-Jona055 212 56 91yes
Zurich Bellevue043 222 62 52no, Mon-Fri
Küsnacht044 910 08 20no, Mon-Fri
Ermatingen071 664 32 64no, Mon-Sat
Berg071 636 27 00no, Mon-Fri

More on the overview of all locations in the article Resident locations compared.

Frequently asked

Frequently asked

Which Resident location is open today?

On weekdays all six locations are open from 7 to 20. On Saturdays Winterthur and Rapperswil-Jona are open from 9 to 15, and Ermatingen from 9 to 13 by appointment. On Sundays Winterthur and Rapperswil-Jona are there for emergencies from 9 to 12.

Should I call before an emergency appointment or just come in?

Call ahead if you can. That way the team can prepare the treatment room and see you without unnecessary waiting. With a knocked-out tooth, call the nearest open location straight away, because here every minute counts.

Which location should I choose for a knocked-out tooth?

The nearest open location, because reinsertion should happen within 30 to 60 minutes. Until then, store the tooth in a tooth rescue box from the pharmacy, in cold UHT milk or in saliva under the tongue. Hold it only by the crown and do not clean it.

Is a broken crown an emergency?

Usually not. A broken crown or bridge can mostly be seen on the next weekday. If the spot is very sensitive to pain or has sharp edges, the location may be able to fit an emergency temporary. When in doubt, call briefly and describe the situation.

Who do I turn to when all Resident locations are closed?

Outside our opening hours, for example on a Sunday evening, you can reach the cantonally organised SSO emergency hotline on 0848 88 99 33. For complex emergencies in the Zurich region there is also the University Clinic for Dental Medicine with restricted emergency hours. With breathing distress or high fever, go directly to the nearest hospital emergency room.

Appointment

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